General conditions of sale

General conditions of sale

Between the Company LINS BOUTIQUE , registered in the Trade and Companies Register of LILLE under SIRET number 98508076100010 , duly authorized for the purposes hereof.

The company can be contacted by email by clicking on the contact form accessible via the homepage of the site. Hereinafter the "Seller" or the "Company". Whose head office is located at: 2 bis RUE D'AVELIN 59175 VENDEVILLE

On the one hand, And the natural or legal person purchasing products or services from the company, Hereinafter, "the Buyer", or "the Customer" On the other hand, It has been set out and agreed as follows:

PREAMBLE

The company sells women's ready-to-wear clothing and veils exclusively to consumers, marketed through its website linsboutique.fr.

The list and description of the goods and services offered by the company can be consulted on the aforementioned site.

Article 1: Purpose and general provisions

These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.

These General Conditions of Sale (GCS) apply to all sales of Products made through the Company's websites which are an integral part of the Contract between the Buyer and the Seller.

The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The applicable T&Cs are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. These T&Cs are available on the Company's website at the following address: https://linsboutique.fr/pages/conditions-generales-de-vente

The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or service, and to accept them without restriction or reservation.

The Client acknowledges that they have received the necessary advice and information to ensure that the offer meets their needs. The Client declares that they are able to legally contract under French law or validly represent the natural or legal person for whom they are engaging. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 2: Price

The prices of products sold through the websites are indicated in euros and are precisely determined on the product description pages. They are also indicated in euros on the product order page, and exclude specific shipping costs.

For all products shipped outside the European Union and/or French overseas departments and territories, the price is automatically calculated in euros on the invoice.

Customs duties or other local taxes, import duties, or state taxes may be payable in certain cases. These duties and amounts are not the responsibility of the Seller. They will be borne by the Buyer and are their responsibility (declarations, payment to the competent authorities, etc.).

The Seller therefore invites the buyer to inquire about these aspects with the relevant local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.

Article 3: Conclusion of the online contract

The Customer must follow a series of steps specific to each Product offered by the Seller in order to place their order.

However, the steps described below are systematic: ➢ Information on the essential characteristics of the Product; ➢ Choice of the Product, where applicable its options and indication of the Customer's essential data (identification, address, etc.); ➢ Acceptance of these General Conditions of Sale. ➢ Verification of the elements of the order and, where applicable, correction of errors. ➢ Follow-up of the instructions for payment, and payment of the products. ➢ Delivery of the products.

The Customer will then receive confirmation by email of the payment of the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale. For delivered products, this delivery will be made to the address indicated by the Customer. For the purposes of proper execution of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification details.

The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 4: Products and services

The essential characteristics of the goods and services and their respective prices are made available to the buyer on the company's websites. The customer confirms having received a breakdown of the delivery costs as well as the terms of payment, delivery and execution of the contract.

The Seller undertakes to honor the Customer's order within the limits of available Product stocks only. Failing this, the Seller will inform the Customer. This contractual information is presented in detail and in French. In accordance with French law, it is summarized and confirmed upon order validation. The parties agree that illustrations or photos of the products offered for sale have no contractual value .

The validity period of the offer of Products as well as their prices are specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless special conditions apply, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address provided).

In accordance with legal provisions regarding compliance and hidden defects, the Seller will refund or exchange defective products or products that do not correspond to the order. Refunds can be requested as follows: Please contact us using the contact form in the contact section at the bottom of the page.

Article 5: Retention of title clause

The products remain the property of the Company until full payment of the price.

Article 6: Delivery terms

The products are delivered to the delivery address that was indicated when ordering and within the indicated time. This time does not take into account the order preparation time .

The seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email to ensure order tracking. The seller reminds that at the moment the Customer takes physical possession of the products, the risks of loss or damage to the products are transferred to him.

It is the Customer's responsibility to notify the carrier of any reservations regarding the delivered product.

Article 6-2: Delivery times

Colissimo delivery time: 48 to 72 hours - working days

Mondial Relay delivery time: 4 to 5 working days

Mondial Relay home delivery time in Europe 4 to 6 working days

Delinvengo easy Europe delivery time - 2 to 5 working days

Delinvengo easy Worldwide - 6 to 12 working days

Colissimo Overseas: 5 to 7 days

Article 7: Availability and presentation

In the event of a breach by the professional of his obligation to deliver the goods or provide the service under the conditions set out in Article L. 216-1, the consumer may: 1° Notify the professional of the suspension of payment of all or part of the price until the professional performs, under the conditions of Articles 1219 and 1220 of the Civil Code; 2° Terminate the contract if, after having given formal notice to the professional to carry out the delivery or provide the service within a reasonable additional period, the latter has not performed within this period. The contract is considered terminated upon receipt by the professional of the letter or written notice informing him of this termination, unless the professional has performed in the meantime. II. - The consumer may, however, immediately terminate the contract: 1° When the professional refuses to deliver the goods or provide the service or when it is made clear that he will not deliver the goods or provide the service; 2° When the professional does not fulfill his obligation to deliver the goods or provide the service on the date or at the end of the period provided for in Article L. 216-1 and this date or period constitutes for the consumer an essential condition of the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request from the consumer before the conclusion of the contract. The provisions of this article are without prejudice to the award of damages.

Article 8: Payment

Payment is due immediately upon ordering, including for pre-ordered products. The Customer can pay by credit card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by card

Banking is carried out by our payment service provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network . Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately resolved and the order canceled.

Article 9: Withdrawal period

In accordance with Article L. 121-20 of the French Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to provide reasons or pay penalties, with the exception, where applicable, of return costs." "The period mentioned in the preceding paragraph runs from the receipt of the goods or the acceptance of the offer for the provision of services."

The right of withdrawal can be exercised by contacting the Company in the following manner: Please contact us via the contact form in the contact section at the bottom of the page . We inform Customers that in accordance with Article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for:

- Veils and bonnets that cannot be returned for reasons of hygiene or health protection are excluded from the right of withdrawal .

- Personalized products are also excluded from the right of withdrawal.

Return costs remain the responsibility of the Customer.

Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be resold as new; if possible, they must be accompanied by a copy of the proof of purchase.

In accordance with legal provisions, you will find the standard form by email by contacting our company

Promotional items cannot be returned.

Article 10: Guarantees

In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects in the products.

The Seller will refund or exchange any products that appear to be defective or do not match the order placed. Refund requests must be made as follows: Please contact us using the contact form at the bottom of the page, under the contact section.

The Seller reminds the consumer that:

The consumer has a period of two years from delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of the appearance of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it appeared. When the contract for the sale of the goods provides for the continuous supply of digital content or a digital service for a period exceeding two years, the legal guarantee is applicable to this digital content or this digital service throughout the planned supply period. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or the digital service and not the date on which it appeared. The legal guarantee of conformity requires the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods. The legal guarantee of conformity gives the consumer the right to have the goods repaired or replaced within thirty days of their request, free of charge and without major inconvenience to them. If the good is repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee. If the consumer requests the repair of the good, but the seller imposes a replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the good. The consumer may obtain a reduction in the purchase price by keeping the good or terminate the contract by receiving a full refund upon return of the good, if: 1° The professional refuses to repair or replace the good; 2° The repair or replacement of the good occurs after a period of thirty days; 3° The repair or replacement of the good causes a major inconvenience for the consumer, in particular when the consumer definitively bears the costs of taking back or removing the non-compliant good, or if he bears the costs of installing the repaired or replaced good; 4° The non-conformity of the good persists despite the seller's unsuccessful attempt to bring it into conformity. The consumer is also entitled to a reduction in the price of the good or to the termination of the contract when the lack of conformity is so serious that it justifies the immediate reduction in price or termination of the contract. The consumer is then not required to request the repair or replacement of the good beforehand. The consumer is not entitled to the termination of the sale if the lack of conformity is minor. Any period of immobilization of the good for the purpose of repair or replacement suspends the warranty that remained to run until delivery of the repaired good. The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code. A seller who hinders the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of a maximum amount of 300,000 euros, which may be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code). The consumer also benefits from the legal guarantee against hidden defects pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the item is kept or to a full refund upon return of the item.

Article 12: Intellectual Property Rights

The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller.

No transfer of intellectual property rights is made through these T&Cs.

Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

The European Commission offers consumers the possibility to resolve disputes online on one of its platforms. In accordance with Article 14 paragraph 1 of the ODR, we are required to inform you about the existence of this platform and its role in online dispute resolution. The online dispute resolution platform can be accessed at the following address: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR .

It is intended to help consumers and professionals resolve disputes relating to online purchases of goods or services without having to resort to a court. These general terms and conditions of sale (GTC) are subject exclusively to French law.

In the event of a dispute arising from the interpretation or execution of these General Terms and Conditions, the customer may send a written complaint to the seller's consumer service by registered letter with acknowledgment of receipt to the following address: ADRESSEMEDIATEUR.

If the complaint request to the consumer service is unsuccessful or if there is no response from this service within two months of the date of receipt of the written complaint, the customer may contact a consumer mediator free of charge.

The mediator will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution, in accordance with Articles L.612-5 et seq. of the French Consumer Code. The customer must submit their request to the mediator within a period of less than one year from their written complaint to the seller.

The client remains free to initiate, accept, or refuse the use of mediation. In the event of recourse to mediation, the parties remain free to accept or refuse the solution proposed by the mediator. In the event of failure of mediation, any dispute will be submitted to the exclusive jurisdiction of the French courts designated in accordance with French procedural rules.

Article 13: Force majeure

The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller shall notify the customer of the occurrence of such an event as soon as possible.

Article 14: Nullity and modification of the contract

If one of the provisions of this contract were to be cancelled, this nullity would not entail the nullity of the other provisions which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.

Article 15: Protection of personal data

In accordance with the French Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose, and rectify your personal data. To exercise this right, please contact us at contact@DOMDEOMAIN. By agreeing to these terms and conditions of sale, you consent to

that we collect and use this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. To do so, simply click on the link at the end of our emails or contact the data controller (the Company) by registered letter. We track traffic on all our sites. To do this, we use tools such as Google Analytic and other statistical tools.

In accordance with Article L. 223-2 of the French Consumer Code, we inform our customers that when their telephone data is collected, they have the right to register free of charge on the telephone canvassing opt-out list. This registration allows them to oppose the receipt of any telephone calls for commercial prospecting purposes, whether by us or by a third party. We undertake to respect this right and not to contact our customers registered on this list, unless they have given their prior consent. The Customer has the right to register on the telephone canvassing opt-out list on the website http://bloctel.gouv.fr.

Article 16: Applicable law

All clauses appearing in these general conditions of sale, as well as all purchase and sale transactions referred to therein, will be subject to French law.

Our general conditions of sale were drawn up on the site https://www.donneespersonnelles.fr/